At iCan Mobility, we are committed to making our products as accessible and affordable as possible for individuals with disabilities or long-term illnesses.

Eligibility

All iCan Mobility products are eligible for VAT relief, provided you meet HMRC’s criteria for:

• A disability, or
• A long-term illness
  

If you qualify, you will not need to pay VAT on your purchase.

How VAT Relief Works

• All products are sold with VAT relief already included in the price.
• To validate this relief, you must complete a VAT Relief Declaration Form, which will be provided with your order.
• You can return the completed form by either:
  

Posting it back to us within 14 days of receiving your order, or

Sending us a clear photo of the completed form via email.

Important Notes

• HMRC requires us to hold your completed VAT relief declaration for compliance purposes.
• If we do not receive your completed form within the 14-day period, we may be obliged to charge VAT retrospectively.
• VAT relief is available for personal use only and cannot be claimed for products purchased on behalf of businesses or organisations.

For further details on eligibility, you can review the official HMRC VAT Relief guidance on their website.