{"product_id":"12-months-extended-warranty-for-your-mobility-scooter","title":"1 Months Extended Warranty for Your Mobility Scooter","description":"\u003ch1\u003eExtend Your Peace of Mind\u003c\/h1\u003e\n\u003ch2\u003eProtect your mobility product for longer with an iCAN Mobility Extended Warranty\u003c\/h2\u003e\n\u003cp\u003eYour mobility product is an important part of your independence, so having reliable protection in place can provide valuable peace of mind.\u003c\/p\u003e\n\u003cp\u003eWith an \u003cstrong\u003eiCAN Mobility Extended Warranty\u003c\/strong\u003e, you can extend the protection on eligible mobility scooters, powerchairs, wheelchairs and other mobility products beyond the original manufacturer’s warranty period.\u003c\/p\u003e\n\u003cp\u003eDepending on the product and warranty option selected, cover may be extended for up to \u003cstrong\u003efour additional years on a yearly basis\u003c\/strong\u003e.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eHow an iCAN Mobility Extended Warranty Works\u003c\/h2\u003e\n\u003cp\u003eMost eligible iCAN Mobility products are supplied with a \u003cstrong\u003e12-month manufacturer’s warranty\u003c\/strong\u003e from the date of purchase or delivery.\u003c\/p\u003e\n\u003cp\u003eAn Extended Warranty is designed to continue your warranty protection after the original manufacturer’s warranty has ended.\u003c\/p\u003e\n\u003cp\u003eFor example, where a product includes a 12-month manufacturer’s warranty, your Extended Warranty would normally begin immediately after those first 12 months have expired.\u003c\/p\u003e\n\u003cp\u003eThis means you can continue using your mobility product with the reassurance that qualifying mechanical and electrical faults remain covered for longer.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch1\u003eWhat Does an Extended Warranty Cover?\u003c\/h1\u003e\n\u003cp\u003eCoverage will depend on the product and the warranty purchased, but eligible claims may include:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eManufacturing defects\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eMechanical faults\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectrical faults\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFaulty control units or handsets\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eFaulty chargers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReplacement of covered components\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eLabour required to complete an approved warranty repair\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eEngineer attendance where practical\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCollection and return of the product where an off-site repair is required\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eAny repair, collection or engineer visit must be authorised by iCAN Mobility before work is undertaken.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch1\u003eWhat Is Not Covered?\u003c\/h1\u003e\n\u003cp\u003eAn Extended Warranty is intended to protect against qualifying faults and defects. It is not a maintenance contract or insurance policy.\u003c\/p\u003e\n\u003cp\u003eUnless specifically stated otherwise, the warranty does not cover:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eNormal wear and tear\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eTyres, inner tubes and other consumable items\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBatteries where deterioration is caused by normal use, age or incorrect charging\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCosmetic damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAccidental damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eMisuse, neglect or abuse\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWater or liquid damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDamage caused by incorrect storage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDamage caused by exceeding the product's stated weight capacity\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDamage caused by unauthorised modifications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDamage caused by repairs carried out by an unauthorised person\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRoutine servicing or maintenance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eLoss or theft of the product\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDamage caused by failure to follow the manufacturer's operating or maintenance instructions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eiCAN Mobility will not be responsible for repair charges or other costs incurred without our prior authorisation.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch1\u003eFrequently Asked Questions\u003c\/h1\u003e\n\u003ch2\u003eHow can I purchase an Extended Warranty?\u003c\/h2\u003e\n\u003cp\u003eExtended Warranty options may be available when purchasing an eligible product from iCAN Mobility.\u003c\/p\u003e\n\u003cp\u003eWe may ask you to provide:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eYour name and contact details\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eYour original order number\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe product model\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe product serial number\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe original purchase or delivery date\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWe will then confirm whether your product is eligible and explain the warranty options available.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eWhich products can be covered?\u003c\/h2\u003e\n\u003cp\u003eExtended Warranty options may be available on selected:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eMobility scooters\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003ePowerchairs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectric wheelchairs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eManual wheelchairs\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWalking aids\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOther eligible mobility products\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eThe maximum warranty period available may vary depending on the type of product.\u003c\/p\u003e\n\u003cp\u003eFor selected mobility scooters and powerchairs, protection may be available for \u003cstrong\u003eup to one additional year following the original manufacturer's warranty. Then year to year thereafter.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePlease contact us for confirmation of the cover available for your particular product.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eWhen does my Extended Warranty start?\u003c\/h2\u003e\n\u003cp\u003eUnless stated otherwise, your Extended Warranty begins immediately after the original manufacturer's warranty expires. Subject to payment.\u003c\/p\u003e\n\u003cp\u003eFor example, if your product has a 12-month manufacturer's warranty, the Extended Warranty would normally begin at the end of month 12.\u003c\/p\u003e\n\u003cp\u003eYour Extended Warranty documentation will confirm the exact start and expiry dates.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eCan I purchase an Extended Warranty after buying my product?\u003c\/h2\u003e\n\u003cp\u003eIn many cases, yes.\u003c\/p\u003e\n\u003cp\u003eEligibility may depend on:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eThe age of the product\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIts condition\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe date it was purchased\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIts service and maintenance history\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWhether the original warranty has already expired\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWe reserve the right to inspect a product before accepting it for Extended Warranty cover.\u003c\/p\u003e\n\u003cp\u003eContact iCAN Mobility and we will confirm whether your product is eligible.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eWhat happens if my original warranty has already expired?\u003c\/h2\u003e\n\u003cp\u003eWe may still be able to offer Extended Warranty protection, depending on the age and condition of the product.\u003c\/p\u003e\n\u003cp\u003eWe may require the product to be inspected before cover can be offered.\u003c\/p\u003e\n\u003cp\u003ePlease contact our team with your product details and we will advise you of the options available.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eIs an Extended Warranty the same as insurance?\u003c\/h2\u003e\n\u003cp\u003e\u003cstrong\u003eNo.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAn Extended Warranty primarily provides protection against qualifying mechanical, electrical and manufacturing faults.\u003c\/p\u003e\n\u003cp\u003eIt does not normally provide protection against events such as:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eAccidental damage\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eTheft\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eLoss\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eVandalism\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eIf you require protection against these risks, you should consider taking out a suitable mobility insurance policy separately.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch2\u003eWhat should I do if my product develops a fault?\u003c\/h2\u003e\n\u003cp\u003ePlease contact iCAN Mobility before arranging any repair yourself.\u003c\/p\u003e\n\u003cp\u003eOur team may initially carry out troubleshooting with you by telephone, email or video.\u003c\/p\u003e\n\u003cp\u003eWhere necessary, we may arrange for:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eReplacement parts to be supplied\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAn engineer to attend\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eThe product to be returned to us or an authorised repair centre\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease do not arrange repairs through a third party without our written authorisation, as unauthorised work may not be reimbursed and could affect your warranty.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch1\u003eImportant Information\u003c\/h1\u003e\n\u003cp\u003eAn Extended Warranty does not affect your statutory rights.\u003c\/p\u003e\n\u003cp\u003eWarranty claims are subject to the full \u003cstrong\u003eiCAN Mobility Extended Warranty Terms and Conditions\u003c\/strong\u003e, including eligibility requirements, exclusions and claim procedures.\u003c\/p\u003e\n\u003cp\u003eFull terms and conditions should be reviewed before purchasing an Extended Warranty.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eiCAN Mobility\u003c\/strong\u003e\u003cbr\u003e302 Union Street\u003cbr\u003eTorquay\u003cbr\u003eTQ2 5QZ\u003c\/p\u003e\n\u003cp\u003ePlease contact the iCAN Mobility team for current Extended Warranty prices, eligible products and available periods of cover.\u003c\/p\u003e","brand":"iCan Mobility","offers":[{"title":"Default Title","offer_id":53728998424904,"sku":"IM12MW","price":9.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0905\/9169\/1080\/files\/Warrantysticker.jpg?v=1786461206","url":"https:\/\/www.icanmobility.co.uk\/products\/12-months-extended-warranty-for-your-mobility-scooter","provider":"iCan Mobility","version":"1.0","type":"link"}